Once you receive your order confirmation, please allow 3-5 working days for your purchases to reach you.
At Kalu, our priority is that you feel absolutely FABULOUS in our clothes. If for any reason you are unhappy with your order, please contact us within 10 working days of receiving your order at firstname.lastname@example.org and we will assist you from there. Unfortunately postage costs for returns cannot be refunded.
We ask that all items are returned to us in their original condition, with their tags attached, unworn and clean. Only when the items are returned to us in this condition will we then issue a refund.